Privacy Policy
Effective Date: September 18, 2026
Capstone Banktech (“Capstone,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.
1. Scope
This Privacy Policy applies to information collected through Capstone Banktech websites, online services, communications, and other interactions with Capstone where this Privacy Policy is posted or referenced.
This Privacy Policy does not apply to third-party websites or services that may be linked from our website. Those third parties maintain their own privacy practices and policies.
2. Information We Collect
Depending on how you interact with us, we may collect information that you provide directly to us, including:
- Name
- Company or organization
- Job title
- Email address
- Telephone number
- Mailing or business address
- Information submitted through website forms
- Communications you send to us
- Information necessary to provide our products and services
Our website may also automatically receive limited technical information that is ordinarily transmitted when you access a website, such as your IP address, browser type, device information, and requested pages. Capstone does not use cookies or similar technologies to track visitors across websites or for targeted advertising.
3. How We Use Information
We may use information we collect to:
- Provide and support our products and services
- Respond to inquiries and requests
- Communicate with customers, prospective customers, and business partners
- Provide customer support
- Improve our website, products, and services
- Maintain the security and integrity of our systems
- Comply with legal and regulatory requirements
- Enforce our agreements and protect our legal rights
- Send business or marketing communications where permitted by law
4. Disclosure of Information
We may disclose information to service providers and other third parties that perform services on our behalf or assist us in operating our business.
We may also disclose information:
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To protect the rights, property, security, or safety of Capstone Banktech, our customers, or others
- In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction
- With your consent or at your direction
Capstone does not sell or rent personal information for marketing purposes.
5. Your Choices
You may choose not to provide certain information, although doing so may prevent us from providing certain services or responding to particular requests.
You may unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications.
6. State Privacy Rights
Depending on where you reside and subject to applicable law, you may have certain rights concerning your personal information. These rights may include the ability to request access to, correction of, or deletion of certain personal information.
To submit a request concerning your personal information, contact us using the information provided below and identify your request as a “Privacy Request.”
We may need to verify your identity before processing certain requests. Rights and exceptions vary by jurisdiction, and we will respond to requests as required by applicable law.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, conduct our business, fulfill the purposes for which the information was collected, comply with legal or regulatory requirements, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the information and the reason it was collected.
8. Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
9. Children’s Privacy
Our website and services are intended for businesses and are not directed to children.
We do not knowingly collect personal information from children under 13 through our website.
10. International Users
Capstone Banktech is based in the United States, and information we collect may be processed and stored in the United States.
If you access our website from outside the United States, your information may be transferred to and processed in the United States.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or other circumstances.
When we make changes, we will post the updated Privacy Policy and revise the effective date above. Where required by applicable law, we may provide additional notice regarding material changes.
12. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:
Capstone Banktech
Email: support@capstonebt.com
Phone: 800-224-0276